New Book

Strategic Analytics: Advancing Strategy Execution and Organizational Effectiveness

Strategic Analytics: Advancing Strategy Execution and Organizational Effectiveness

Strategic Analytics coverMore than ever, data drives decisions in organizations—and we have more data, and more ways to analyze it, than ever. Yet strategic initiatives continue to fail as often as they did when computers ran on punch cards. Economist and research scientist Alec Levenson says we need a new approach. 

The problem, Levenson says, is that the business people who devise the strategies and the human resources people who get employees to implement them use completely different analytics. Business analytics can determine if operational priorities aren’t being achieved but can’t explain why. HR analytics reveal potentially helpful policy and process improvements but can’t identify which would have the greatest strategic impact. 

This book shows how to use an integrated approach to bring these two pieces together. Levenson presents a thorough and realistic treatment of the reasons for and challenges of taking an integrated approach. He provides details on the different parts of both enterprise and human capital analytics that have to be conducted for integration to be successful and includes specific questions to ask, along with examples of applying integrated analytics to address particular organizational challenges.

Effective analytics is a team sport. Levenson’s approach allows you to get the deepest insights by bringing people together from both the business and HR perspectives to assess what’s going on and determine the right solution.

ORDER Strategic Analytics: Advancing Strategy Execution and Organizational Effectiveness at Amazon.

Alec Levenson discusses using analytics strategically in HR.


Endorsements

Too many senior executives and HR professionals hide behind a lack of data or incorrectly use data as an absolute decision maker. Strategic Analytics provides a straightforward approach to analyze the right areas to achieve long term impact.
Jeff Joerres, Executive Chairman, ManpowerGroup

Levenson breaks analysis down into a step by step process – showing how to capture data and truly implement analytics in organizations, creating capabilities that drive strategy execution and, ultimately, competitive advantage. A must-read for H.R. professionals who want to build strategic partnerships and drive game changing results.
—Michael Johnson, Chief Human Resources Officer, UPS

Informed business and HR leaders know how important it is to connect business and talent outcomes.  They appreciate the need for art and science, but rarely have the methodology or tools to make the science real.  Strategic Analytics helps solve this problem, providing insight on applying big data and analytics to unlock value for leaders and for organizations.
Scott Pitasky, Executive Vice President and Chief Partner Resource Officer, Starbucks

In this fascinating book, Dr. Levenson shows how leaders can make fast and accurate decisions in a world that is ever more complex, addressing the half-truths and unsubstantiated claims that abound in many corporations. A must read for anyone determined to improve their decision making.
—Lynda Gratton, Professor of Management Practice, London Business School

Strategic Analytics addresses one of the key complaints about HR today – that the function is not aligned with driving the business strategy.  Levenson gives a step-by-step approach for leveraging analytics to identify the right levers to drive business strategy and organizational effectiveness. The book is both comprehensive and pragmatic, with thoughtful examples to help HR and business leaders alike.
—Tracy Faber, Senior Vice President, Human Resources, McKesson

Strategic Analytics starts in the right place – winning in the marketplace – and assesses integrated solutions that will outlast individuals.  A wonderful book of useful frameworks and tools.
—Dave Ulrich, Rensis Likert Professor of Business Administration, University of Michigan, and partner, The RBL Group

A real breakthrough. Strategic Analytics is a must read for line and human resource executives who strive to make their organization and human resource system a source of strategic advantage. The systemic framework for rigorous diagnosis of organization alignment problems will help executives avoid simple but wrong responses that undermine effective strategy execution.
—Michael Beer, Professor Emeritus, Harvard Business School, and Co-founder TruePoint

Levenson offers a highly useful framework for sharpening the focus of data analytics within large, complex organizations.  This book cuts through much of the hype surrounding the topic with a pragmatic review of methods that will generate actionable insights within an enterprise.  Strategic Analytics should redirect efforts commonly seen today that often generate large quantities of data without really impacting business results.
—Alan May, Executive Vice President, Human Resources, Hewlett Packard Enterprise

Do you ever feel like you have all the data in the world but still don’t know how to use it or you’re not sure which analytics to use?   So many practitioners don’t solve their organizational issues because analytics without strategy are useless, or their strategies aren’t aligned organizationally so the analytics don’t matter.  In this essential book, Levenson provides meaningful, actionable insights for business leaders and HR practitioners to align strategies and priorities to improve organizational effectiveness AND drive bottom line results.
—Kim Warmbier, Executive Vice President, Human Resources, Dean Foods

Strategic Analytics is a must for executives, line managers and HR practitioners seeking to advance analytics of human capital management and understand which interventions will drive tighter linkages between business strategy and execution.
—Patrick McLaughlin, Senior Vice President and Chief Human Resources Officer, Frito-Lay North America, PepsiCo, Inc.

Strategic Analytics is the book we have been waiting for. Levenson provides a roadmap to analyze performance gaps in strategy execution and the causal linkage with how the organization is designed and managed.  He shows the role high performance work design plays in strategy execution, which is the key design area in the new digital modern organization.  This book puts all the pieces together to provide a clear analytic approach to improve organizational effectiveness.
—Stu Winby, CEO, SPRING Network

Getting people and practices aligned to achieve strategy is one of the biggest stumbling blocks in modern management, often made worse by conflicting messages coming from workplace metrics and overall business metrics.  Strategic Analytics offers practical advice on how to straighten out those different measures.  New and much needed guidance for getting strategy execution right.
—Peter Cappelli, Director, Center for Human Resources, Wharton School of Business

Strategic Analytics is a great roadmap for the journey from big data and big confusion to focused and practical sense-making through better business insights. Levenson provides a user-friendly approach for what to analyze, why to analyze it, and how to make more powerful business decisions as a result.
—Ian Ziskin, President, EXec EXcel Group LLC and former Chief Human Resources Officer, Northrop Grumman

Levenson nails the essence of successful analytics work with the statement that “effective analytics is a team sport”.  Up to now analysis in organizations has been a suboptimized, multi-headed monster with each head eating alone.  Strategic Analytics shows how to effectively use a holistic integrated approach.
—Jac Fitz-enz, CEO Human Capital Source

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What Millennials Want from Work

What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce

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Millennials are the future of your business. How can managers and leaders of organizations better engage them to gain a competitive advantage?

Millennials have been burdened with a reputation as spoiled, lazy, and entitled, but the reality behind the stereotype is far richer and more complex. Who are Millennials and what do they really want?

This essential book explains who Millennials really are, and offers practical advice to help those who manage, lead, and work with Millennials to improve teamwork, increase productivity, strengthen organizational culture, and build a robust talent pipeline.

Based on fieldwork and survey data from global research on more than 25,000 Millennials and 29,000 older workers in 22 countries, this book paints a comprehensive, scientifically accurate picture of what really motivates Millennials around the world.

Learn how to get the most from Millennials by:

  • Improving workplace flexibility—because Millennials don’t separate life and work
  • Providing adequate support and feedback—because Millennials like to learn and grow
  • Coaching, not micromanaging—because Millennials value autonomy
  • Designing competitive salary structures—because Millennials know what’s up
  • Providing opportunities to contribute to society—because Millennials care about doing good

Millennials want a satisfying job that pays well, coworkers they like and trust, advancement opportunities, and the occasional pat on the back. Who doesn’t want those things?

ORDER What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce at Amazon.


Endorsements

The workforce of today is more diverse, complex and challenging than ever before. Over the next 10 years organizations big and small may succeed or fail based on how they embrace the Millennial generation. This book provides valuable insights and tools that can help us understand what’s inside this cohort and how we can unlock their unique value.
– Scott Pitasky, Executive Vice President and Chief Partner Resource Officer, Starbucks

If you think you understand the Millennials in your life, think again. In this new generational research, Deal and Levenson offer some new twists on what Millennials want, think, and do, and how organizations can maximize their engagement and contribution. As a Millennial manager, parent, and talent practitioner, the global perspective and practical recommendations in Millennials have already influenced my thinking.
– Mary Eckenrod, VP, Global Talent Management, Johnson Controls

This book will help you reinvent the way you inspire and connect with Millennials. Anyone looking to truly understand this exciting and complex generation will benefit from Deal and Levenson’s ability to resolve seemingly contradictory paradoxes. Think of it as a generational decoder key, giving you simple secrets to deeply engage and bring out the best of Millennials’ passion to constantly learn, grow and make a meaningful difference.
– Eva Sage Gavin, Vice Chair, Skills for America’s Future, The Aspen Institute; Senior Advisor, Boston Consulting Group; former EVP, Human Resources and Corporate Affairs, Gap Inc.

This is an outstanding resource that you can use right now to engage Millennials and propel your business forward. Deal and Levenson provide an incredibly rich, practical picture of what really drives Millennials and how to engage, lead, and work with them to mutually benefit your bottom line. What Millennials Want from Work will help you win the war for the talent you need for innovation and long-term growth.
– Steve Milovich, Senior Vice President Global Human Resources, Disney ABC Television, The Walt Disney Company

Organizations everywhere can benefit from the sharp insights shared in What Millennials Want From Work. Debunking common misconceptions, Deal and Levenson provide useful tips for leaders, managers, and co-workers on how to engage and motivate Millennials. They are the future of our workplace, and this book will help everyone who works with Millennials leverage the best they have to offer.
– Anne Hill, Senior Vice President and Chief Human Resources Officer, Avery Dennison

The state-of-the-art guide to managing and working with Millennials. Based on their extensive research with organizations around the world, Deal and Levenson resolve the debates about whether Millennials are entitled or hardworking, needy or independent, high-tech or high-touch, and disloyal or committed. This data-driven book is full of practical recommendations.
– Adam Grant, Wharton professor and New York Times bestselling author of GIVE AND TAKE and ORIGINALS

Most pundits treat Millennials like they are a completely different species, relying on anecdotes and trite commentary. Deal and Levenson take a different approach, using scientific analysis to provide data-based insights and separate myth from the real changes happening in our society. The disparity across countries is particularly enlightening. Not only does culture eat strategy for lunch, apparently generational-generalities are an appetizer!
– Tony Sarsam, Chief Executive Officer, Ready Pac Foods

To understand the future we must know what drives Millennials, the generation that will lead and shape the next phase of the world’s history. This book is an excellent resource, packed with real insights and practical recommendations that are guaranteed to be of high value to all leaders, boardrooms, governments, marketers, educators and parents alike.
– Dennis Finn, Global CEO, Advisian

What Millenials Want from Work is for all leaders who want to “future proof” their talent management skills and strategy. Deal and Levenson have taken their thorough, global research to create a cogent handbook for successfully leading and managing our next generation of talent. The messages are clear, the advice is practical and the bottom line is inspiring. The choice for current leaders is critical and could define our legacy. We can either nurture and catalyse this dynamic, or be disrupted by it; as this new cohort emerges to lead the next generation of talent.
– Jonathan Donner, Vice President Global Learning and Capability Development, Unilever

Just about everyone has opinions on the Millennials in our work force. But exceptional research that helps us understand what really makes this generation tick has been lacking – until now. Deal and Levenson perform a great service for senior executives everywhere, replacing myths with fresh, candid insights that will help organizations unlock the full potential of their emerging talent.
– John D. Butler, former Executive Vice President and Chief Human Resource Officer, Textron Inc.

Deal and Levenson have comprehensively separated fact from urban myth when it comes to what Millennials want from work. A must read for anyone interested in ensuring their organization is maximizing execution through higher levels of Millennial engagement and commitment.
– Mark Blankenship, Executive Vice President, Chief People, Culture & Corporate Strategy Officer, Jack in the Box

With rich data and storytelling, Deal and Levenson show us something that we did not know conclusively until now: Millennials are often driven by similar passions and goals, no matter where they live and work in the world. How can global organizations harness their talent? This book offers the smart, practical advice we need to build outstanding leadership pipelines in every corner of the globe.
– Ingar Skaug, Retired President and Group Chief Executive Officer, Wilh. Wilhelmsen ASA

Millennials are our future. If you manage Millennials, or if you are one, read Deal and Levenson’s guide to understanding this unique generation. Based on critical global research, this book describes what motivates them and how to adjust your thinking and management style to bring out the best in your whole team!
– Marshall Goldsmith author or editor of 35 books including the NYT#1 bestselling Triggers and global bestsellers MOJO and What Got You Here Won’t Get You There

Millennials are smart, talented and ambitious – and often misunderstood by those of us responsible for developing them. The authors have delivered the kind of engaging, data-driven study about this generation that we’ve needed for years. With strong analysis and step-by-step guidance, this book will make the conversations that organizations have about cultivating their future leaders far more productive.
– Martin Schneider, Vice President and Global CIO, VF Corporation

The authors take us on a captivating trip around the world, exploring the many ways in which Millennials are the same and also the fewer but crucial ways in which they differ culturally. For organizations that are truly serious about leveraging world-class research to develop a new generation of global leaders, this book needs to be read now.
– Om Bhatt, Former Chairman, State Bank of India

Deal and Levenson have done us all a great service. They unpack in a clear and considered way What Millennials Want from Work and provide thoughtful and useful tools for engaging this cohort of workers. The greater service is that this is really a book about how to manage anyone in your workforce: Baby Boomers, Gen Y, any generation. Deal and Levenson help us think more holistically about the people who are in our organizations, showing how to get the most out of diverse teams and ensure everyone is included and motivated.
– Laura Liswood, Secretary General, Council of Women World Leaders; Senior Advisor, Goldman Sachs; Author, The Loudest Duck: Moving Beyond Diversity (Wiley & Sons)

Deal and Levenson provide profound insights into who Millennials are, what they want, and how they are different culturally around the world. Understanding Millennials is essential to any corporation that wants to succeed both locally and globally. This book provides the guidance and advice on how to manage Millennials your organization needs to grow sustainably.
– Anne Patricia Sutanto, Vice CEO of PT. Pan Brothers Tbk

Global organizations know that culture can make or break a business model. Today’s Millennial generation represents one of the largest cultural challenges, one that can be a catalyst for success, or a barrier to realizing global ambitions. Deal and Levenson provide a masterful guide to understanding how much Millennials are driven by similar passions and desires worldwide, and where cultural differences really matter.
– Nenad Pacek, Founder and President, Global Success Advisors GmbH, Co-founder and Co-CEO, CEEMEA Business Group

A successful strategy of winning with your customers starts with engaging your own staff. This practical and insightful guide shows how to win with your Millennial staff, and what drives their behavior and decisions. A useful – and fun – read for all leaders who want their organizations to remain relevant and competitive.
– Raimund Snyders, CEO, Mutual & Federal

Leading an Indian owned business in a mature industry in a mature region – steel in Europe – I see both the power of Millennials and their impact in the Indian economy. Millennials have the potential to both accelerate the next phase of development of the world’s emerging markets, and redesign the future of manufacturing excellence in Europe and throughout the world’s mature markets. Deal and Levenson provide a clear road map to follow for leaders who want to enable Millennials’ contribution to transform the future.
– Dr. Karl Köhler, CEO and Managing Director, Tata Steel – Europe

This book by Deal and Levenson is a must read for business leaders and HR professionals who want to meet the challenges of attracting, retaining and rewarding Millennials at work.
–Jacqueline Yew, SVP Organizational Strategy and Leadership Development, Pactera Technology International Limited

Coming in January 2016

What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce

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The most comprehensive, in-depth look at Millennials to date―essential for managers, HR professionals, and global business leaders seeking to align long-term organizational goals with the realities of the new workforce

What Millennials Want from Work explains how to design talent, engagement, and retention strategies that will successfully attract, manage, develop, and retain the young workers companies need for sustainable growth.

Drawing on fieldwork and data from global research including more than 25,000 Millennial respondents, the book reveals how Millennials really operate, what they really want, and what really motivates them. It offers tactics and strategies for using this information to increase productivity, strengthen organizations, build robust talent pipelines, and gain a competitive advantage. Learn how to get the most from Millennials by:

  • Improving workplace flexibility
  • Providing adequate support and feedback
  • Coaching, not micromanaging
  • Designing competitive salary structures
  • Providing opportunities to contribute to society
  • Developing a culture that fosters collaboration

PRE-ORDER What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce at Amazon.

 

 

Employee Surveys That Work

Employee Surveys That Work
A Practical Guide to Effective Surveys

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Poorly-designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Employee Surveys That Work offers sensible, practical ways to make them more accurate, effective and actionable.

Presenting new insights on the challenges and benefits of employee surveys, Alec Levenson counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the reporting and results are actionable.

He also looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling for analyzing results, linking survey data with performance data, how best to measure employee engagement, using survey data to drive change, the pros and cons of respondent anonymity, and much more.

You can purchase Employee Surveys that Work at Amazon.

Everyone is doing employee surveys, but how does employee engagement relate to the goals of the organization?

Alec Levenson talks about surveys and survey fatigue.


Endorsements

Employee Surveys that Work should be required reading for any practitioner who is responsible for ensuring their business gets a good return on their survey investment. In his book, Levenson expertly cuts through the marketplace chatter on engagement surveys, sweeping aside the hype (chapter 2 alone is worth the price of admission!) and providing practical, actionable guidance on how to design, administer, interpret and act on results from organizational surveys. Before you sign your next survey contract with a consulting firm, you have to read this book.
– Tim Hickey, Director HR Strategy and Organization Effectiveness, Exelon

An ongoing and deep understanding of your workforce is indispensable to successful talent management strategies. Alec Levenson cuts through survey hype with practical insights and advice for making the most from employee surveys and managing rather than simply measuring employee engagement.
– Per Scott, Vice President Human Resources, Royal Bank of Canada

At a time when employee surveys tantalize the HR leader with improving engagement, Dr. Levenson convincingly reminds us of the axiom – correlation does not imply causation. A must read for those looking for actionable insight, not simply lots of data.
– Dianne Reece, Region Mgr. Organizational Development & Training, FMC Technologies

Before your organization embarks on another employee survey, read Dr. Levenson’s book.  Your results will be more accurate and actionable.
– Kara Schillaci, Director, Organizational Management & Development, PepsiCo

From survey design to actionable analysis, Employee Surveys That Work is exactly the resource I would recommend to anyone launching an employee measurement strategy. Alec Levenson’s book can help whether you’re just getting started, taking your surveys to the next level, or looking to extract more value from your data analysis.
– Caroline Leach, Vice President, Communications, DIRECTV